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FAQ

 

What types of products do you offer?

Out of Fux specializes in edgy accessories designed for individuals seeking to express their unique personalities. Our product range includes standout items such as hair clips and earrings to men's jewelry that embody bold self-expression.

How can I ensure my order is processed quickly?

To ensure prompt processing of your order, please provide accurate shipping information and select your preferred shipping method at checkout. Orders are typically processed within 7 business days, excluding weekends and public holidays.

What is your return policy?

We have a 30-day return policy. To be eligible for a return, items must be unworn, unused, and in their original packaging. You will need to provide a receipt or proof of purchase. Please contact us to initiate the return process.

How long does shipping take?

Shipping times vary based on the selected shipping method. Standard shipping typically takes 5-8 business days, while express shipping takes approximately 3 business days. Please note that processing times are separate from shipping times.

What should I do if my order arrives damaged?

If your order arrives damaged, please inspect the item immediately and contact us. We will assist you in filing a claim with the shipping provider to address the issue.

Can I cancel my order after it has been placed?

Once an order is submitted, processing begins, and it cannot be canceled. If you have questions regarding your order, please contact us as soon as possible.

Do you accept exchanges?

We do not facilitate direct exchanges. The fastest way to obtain a different item is to return the original item and place a new order once the return is accepted.

Are there any items that cannot be returned?

Yes, certain items are non-returnable, including sale items, custom products, and personal care goods. If you have questions about a specific item, please reach out to us for clarification.

How can I contact customer service?

You can reach our customer service team via email at sales@outoffux.com or by phone at 720-773-0135. We are here to assist you with any inquiries you may have.

 

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